Table of Contents
Introduction
At Cybirds (www.cybirds.org), we prioritize the security of our website, services, and your business data. This comprehensive security policy outlines the robust measures we implement to protect your information and ensure the integrity of our security audit services for growing companies. This policy complements our Privacy Policy and Terms of Service.
As a trusted provider of cybersecurity consulting and security audits, we understand that your data security is paramount to your business success. Our enterprise-grade security measures protect both small businesses and larger organizations.
Our Commitment to Security
As a leading provider of security audit services, we implement industry-standard practices and exceed baseline requirements to safeguard your data, prevent unauthorized access, and maintain the reliability of our cybersecurity consulting services.
Our Security Track Record
- ✓ Zero data breaches since establishment
- ✓ 99.9% uptime guarantee
- ✓ 24/7 security monitoring
- ✓ Regular third-party security audits
Security Measures
We employ comprehensive technical and organizational measures to protect your business information:
Data Protection & Encryption
- SSL/TLS Encryption: All data transmitted to and from our website is protected using advanced SSL/TLS protocols (TLS 1.3).
- End-to-End Encryption: Sensitive client data is encrypted both in transit and at rest using AES-256 encryption.
- Secure Storage: Personal and business data is stored on secure servers with advanced firewalls, intrusion detection systems, and DDoS protection.
- Database Security: All databases are encrypted and regularly backed up to secure, geographically distributed locations.
Access Controls & Authentication
- Multi-Factor Authentication (MFA): All staff accounts require MFA for accessing sensitive systems.
- Role-Based Access Control: Access to client data is restricted based on job requirements and the principle of least privilege.
- Regular Access Reviews: User access permissions are reviewed quarterly and updated as needed.
- Secure Password Policies: Enforcement of strong password requirements and regular password rotations.
Website and Service Security
- Regular Security Audits: We conduct comprehensive security assessments and penetration testing quarterly to identify and mitigate vulnerabilities.
- Automated Patch Management: Our systems are automatically updated to address security patches and software vulnerabilities within 24 hours of release.
- Web Application Firewall (WAF): Advanced filtering protects against common web application attacks.
- Continuous Monitoring: 24/7 security monitoring with real-time threat detection and response capabilities.
Network Security
- Network Segmentation: Critical systems are isolated on separate network segments.
- Intrusion Detection & Prevention: Advanced IDS/IPS systems monitor network traffic for suspicious activity.
- VPN Access: Secure VPN connections required for all remote access to company systems.
Compliance Standards
Cybirds maintains compliance with major security and privacy frameworks:
International Standards
- ISO 27001: Information Security Management System certification
- SOC 2 Type II: Annual compliance audits for security, availability, and confidentiality
- GDPR Compliance: Full compliance with European data protection regulations
- CCPA Compliance: California Consumer Privacy Act adherence
Third-Party Security
- We partner exclusively with trusted third-party vendors (hosting providers, payment processors, cloud services) that maintain equivalent security standards.
- All vendors undergo security assessments and are contractually required to implement ISO 27001 or SOC 2 equivalent measures.
- Regular vendor security reviews ensure ongoing compliance with our security requirements.
Your Responsibilities
To help maintain the highest level of security for your business data, we encourage clients to:
- Strong Authentication: Use complex, unique passwords and enable two-factor authentication where available.
- Information Security: Avoid sharing account credentials or sensitive business information through unsecured channels.
- Prompt Reporting: Report any suspected security issues, unauthorized access, or data anomalies immediately.
- Regular Updates: Keep your systems and software updated with the latest security patches.
- Security Awareness: Train your team on cybersecurity best practices and phishing prevention.
Reporting Security Issues
If you identify a potential security vulnerability in our website, services, or systems, please report it immediately through our secure channels:
- Email:office@cybirds.org
- Encrypted Communication: PGP key available upon request
Responsible Disclosure
We appreciate responsible disclosure and maintain a coordinated vulnerability disclosure process. We commit to:
- Acknowledge receipt of your report within 24 hours
- Provide initial assessment within 72 hours
- Keep you informed of our progress addressing the issue
- Credit your contribution (if desired) once the vulnerability is resolved
Data Breach Notification
In the unlikely event of a security incident affecting your data, Cybirds will:
Immediate Response (0-24 hours)
- Contain and assess the scope of the incident
- Activate our incident response team
- Begin forensic investigation
Client Notification (Within 72 hours)
- Notify affected clients within 72 hours, as required by GDPR and other applicable regulations
- Provide clear details about the nature and scope of the breach
- Explain the potential impact on your business data
- Outline immediate steps we are taking to mitigate the incident
Ongoing Support
- Provide regular updates on investigation progress
- Offer guidance on protecting your information and systems
- Implement additional security measures to prevent recurrence
- Comply with all regulatory reporting requirements
Frequently Asked Questions
How does Cybirds protect client data during security audits?
We implement a multi-layered approach including data encryption, secure transmission protocols, role-based access controls, and strict data handling procedures. All audit data is processed in isolated environments and permanently deleted after project completion unless otherwise specified.
Are you compliant with GDPR and other privacy regulations?
Yes, Cybirds maintains full compliance with GDPR, CCPA, and other applicable privacy regulations. We regularly undergo compliance audits and maintain detailed data processing records.
What happens if there's a security breach?
We have a comprehensive incident response plan that includes immediate containment, forensic investigation, client notification within 72 hours, and ongoing support. Our track record shows zero successful data breaches to date.
How often do you update your security measures?
Security measures are continuously monitored and updated. We perform quarterly security assessments, monthly penetration testing, and implement security patches within 24 hours of release.
Do you work with small businesses or only enterprises?
Cybirds provides security audit services for businesses of all sizes, from growing startups to established enterprises. Our security measures scale appropriately while maintaining the same high standards.
Security Limitations
While Cybirds implements industry-leading security measures and maintains rigorous standards, we acknowledge that no system is completely immune to all risks. We are committed to:
- Continuously improving our security posture
- Minimizing risks through proactive measures
- Responding effectively and transparently to any security issues
- Maintaining insurance coverage for cybersecurity incidents
Changes to This Security Policy
We may update this security policy to reflect changes in our practices, technology improvements, or legal requirements. Significant changes will be communicated through:
- Email notification to active clients
- Prominent website notices
- Updated policy version with change highlights
- 30-day advance notice for material changes
Contact Us
For questions, concerns, or feedback about our security practices, please contact us:
- Email::office@cybirds.org
- Business Hours: Monday-Friday, 9:00 AM - 6:00 PM EST
Thank you for trusting Cybirds with your cybersecurity needs. We are committed to protecting your business and maintaining the highest standards of data security.