Introduction

Welcome to www.cybirds.org, operated by Cybirds ("we," "us," or "our"). We provide security audit services to help growing companies pass security audits and win bigger clients. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services. It applies to all users, including website visitors and clients.

We are committed to protecting your privacy and ensuring compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant regulations. If you have any questions, please contact us at the details provided below.

Information We Collect

We collect information to provide and improve our services, communicate with you, and comply with legal obligations. The types of information we collect include:

Information You Provide Directly

• Contact Information: Name, email address, phone number, company name, and job title when you fill out contact forms, request a consultation, or sign up for our newsletter.
• Business Information: Details about your company, such as size, industry, and security needs, provided during inquiries or service agreements.
• Account Information: If you create an account for our services, we may collect login credentials and billing details.
• Communications: Information you share when you contact us via email, phone, or other channels.

Information Collected Automatically

• Usage Data: Information about your interactions with our website, such as IP address, browser type, device information, pages visited, and time spent on our site.
• Cookies and Similar Technologies: We use cookies to enhance your experience, analyze site performance, and deliver personalized content.

Information from Third Parties

• We may receive information from third-party partners (e.g., analytics providers, payment processors) to facilitate our services, provided they comply with applicable privacy laws.

We do not collect more personal information than necessary to provide our services.

How We Use Your Information

We use your information to:

• Provide and Improve Services: Deliver security audit services, consultations, and support to help your company meet compliance requirements.
• Communicate with You: Respond to inquiries, provide updates about our services, and send marketing communications (with your consent, where required).
• Analyze and Enhance Our Website: Understand user behavior to improve our website's functionality and user experience.
• Comply with Legal Obligations: Meet regulatory requirements, such as record-keeping or responding to legal requests.
• Prevent Fraud and Ensure Security: Protect our services and users from unauthorized access or misuse.

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Service Providers: We work with trusted third-party vendors (e.g., hosting providers, payment processors, analytics tools) to operate our website and deliver services. These providers are contractually obligated to protect your data and only use it for the purposes we specify.
• For Legal Reasons: We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or government requests, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, with notice provided to you as required by law.

Security Measures

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it, including:

• Encryption: We use encryption (e.g., SSL/TLS) to secure data transmitted to and from our website.
• Access Controls: Access to personal data is restricted to authorized personnel only, with strict authentication protocols.
• Regular Audits: We conduct regular security audits to identify and address vulnerabilities in our systems.
• Secure Storage: Data is stored on secure servers with firewalls and other protections.

While we strive to protect your information, no method of transmission or storage is 100% secure. We encourage you to safeguard your account credentials and contact us immediately if you suspect unauthorized access.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website performance, and deliver targeted advertising (with your consent, where required). Cookies may include:

• Essential Cookies: Necessary for the website to function, such as maintaining your session.
• Analytics Cookies: Help us understand how users interact with our site.
• Marketing Cookies: Used to deliver relevant advertisements.

You can manage cookie preferences through your browser settings or our cookie consent tool. Disabling cookies may limit some website functionality.

Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data, subject to legal obligations.
• Restriction: Limit how we process your data in certain circumstances.
• Data Portability: Receive your data in a structured, commonly used format.
• Object: Opt out of processing for marketing or other purposes.
• Withdraw Consent: Revoke consent for data processing where applicable.

To exercise these rights, contact us at the details below. We will respond within the timeframes required by law (e.g., 30 days under GDPR, 45 days under CCPA). We may need to verify your identity before processing your request.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.

International Data Transfers

If you are located outside the United States, your data may be transferred to and processed in the United States or other countries where our servers or service providers are located. We ensure appropriate safeguards, such as standard contractual clauses, are in place to protect your data during international transfers, in compliance with laws like GDPR.

Children's Privacy

Our services are not directed at children under 13, and we do not knowingly collect personal information from them. If we learn that we have collected data from a child under 13 without verifiable parental consent, we will delete it promptly. If you believe we have such data, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email, website notice, or other means, as required by law. Please check this page periodically for updates.

Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact us at:

• Email:office@cybirds.org

For GDPR purposes, our Data Protection Officer can be reached at the above email address.

Thank you for trusting Cybirds with your personal information. We are committed to protecting your privacy and delivering secure, reliable services.